- Kolkata
- (+91) 90077 53034
We place the highest importance on respecting and protecting your privacy. Our relationship with you is our most important asset. We want you to feel comfortable and confident when using our platform and services.
This Privacy Policy (the “Policy”) applies to the use of or access to the website cleantax.in (hereinafter, collectively referred to as the “Platform”), by the User (hereinafter “you” or “your”). The Platform is provided by Isha CleanTax Solutions Private Limited (hereinafter “Company” or “we” or “us”), a company incorporated under the Companies Act, 2013, having its registered office at Flat 3A, Block 9, SpaceTown House Complex, Kolkata Airport Po, Kolkata, Kolkata, West Bengal, India, 700052.
This Policy is published in accordance with the provisions of Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Rule 4 of the (Indian) Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal data or Information) Rules, 2011 framed under the (Indian) Information Technology Act, 2000 (as amended from time to time) and that requires publishing the privacy policy for usage of Platform and Services. This Policy (read with the Terms of Use (hereinafter the “Terms”)) constitutes a binding and legally enforceable contract between the Company and User. By using the Platform or availing the Services, you agree to this Policy.
1.1 When you use our Platform or avail the Services, we seek or collect, amongst others, information such as your name, email address, phone number, and other personal details required for filing ITRs, GST returns, etc.
1.2 We may collect additional information such as your IP address, device name, operating system version, and other statistics.
2.1 We use your information to manage your account, contact you, and operate, improve, and deliver our Platform and Services. Specifically, we use your information to:
Provide and manage our tax, company incorporation, and forms filing services.
Communicate with you regarding your account and our services.
Customize and enhance your experience on our Platform.
Comply with legal obligations and resolve disputes.
2.2 We do not sell or share your personal or financial information to anyone, except as described in this Policy.
3.1 We will retain your information only for as long as is necessary for the purposes set out in this Policy. Specifically:
Personal data related to tax filings and company incorporation will be retained for the duration required by applicable laws and regulations.
Other personal data will be retained as long as you have an active account with us or as needed to provide you with our services.
4.1 We work to protect your information from loss, misuse, or unauthorized alteration by using industry-recognized security safeguards, including:
Data encryption both in transit and at rest.
Access controls and authentication mechanisms to prevent unauthorized access.
Regular security audits and monitoring of our systems for vulnerabilities.
5.1 You have the following rights regarding your personal information:
The right to be informed about the collection and use of your data.
The right to access your data and request corrections or deletions.
The right to restrict processing of your data.
The right to data portability.
The right to object to the processing of your data.
The right to avoid automated decision-making.
To exercise these rights, please contact us at [email protected].
6.1 This Policy is governed by all laws applicable within the territory of Kolkata, India. By using the Platform and Services, you are agreeing to the terms of the Policy.
If you have any questions or grievances regarding this Policy or the safety of your information, you may contact us at:
Address: Flat 3A, Block 9, SpaceTown House Complex, Kolkata Airport Po, Kolkata, Kolkata, West Bengal, India, 700052
Email: [email protected]
Phone: +91 90077 53034
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