Refund and Cancellation Policy

At CleanTax.in, we value our relationship with you and prioritize your satisfaction and privacy. This Refund and Cancellation Policy aligns with our commitment to respecting and protecting your privacy. Please read this policy carefully to understand our guidelines on cancellations and refunds.

1. No Refunds on Services

We do not provide refunds once a service has been purchased and payment has been made. This includes, but is not limited to, our tax preparation services, consultation sessions, and any other professional services offered on CleanTax.in. We advise our customers to review the details of the service carefully before making a purchase.

2. Cancellation Policy

• Cancellation by Customer: If you wish to cancel a service, you must notify us within 2 hours of purchase of service. Cancellations made after the said timeline or after the service has been initiated or delivered will not be eligible for a refund.
• Cancellation by CleanTax.in: We reserve the right to cancel any service at our discretion. If we cancel a service, we will provide a full refund to the customer.

3. Service-Specific Terms

Certain services may have specific terms and conditions related to cancellations and refunds. These will be outlined at the time of purchase and will take precedence over the general policy outlined here.

4. Exceptions

In exceptional circumstances, such as a duplicate payment or a technical issue on our end, we may consider a refund. Such requests will be reviewed on a case-by-case basis, and the decision will be at the sole discretion of CleanTax.in.

5. Contact Us

If you have any questions or concerns about our refund and cancellation policy, please contact our customer support team at [email protected] or call us at +91 90077 53034. We are here to assist you and ensure you have a satisfactory experience with CleanTax.in.

We appreciate your understanding and cooperation.